Renting to the wrong tenant can cost property owners thousands of dollars and potentially ruin communities. Background Investigations’ Tenant Screening service is easy to use yet robust enough to satisfy the savvy investor who owns several properties to the largest property management companies. Our national reach and web-based Tenant Screening solutions combined with our passion of education assure the health and maintenance of many communities. 7 Days a Week: Simply, we are available 7 days a week because that is when you need us. M-F, 8 AM to 6 PM, Saturday, 8:30 AM to 5 PM, and Sunday 10 AM to 4 PM. Tenant Screening Highlights Web based solution…No software to install or update Enhanced 128bit secure transactions FCRA Compliant Transaction log stores reports for 30days and allows users to save as pdf files Batch processing Bureau preferences Result notices are e-mailed and results can be checked day or night Simple color coded results allows you to pinpoint red flags Requests are instantly disbursed to screeners to assure quick turnaround Ability to request credit and eviction with one transaction Proprietary platform checks all listed addresses on credit report with eviction database Flexible transaction log allows you to add searches to existing transactions Enter and track Federal, County, and State requests online! 24/7 access Additional Features: Instant access by mail, fax, email and online e-signature New file first review call logging and time stamping 1-hr landmark, three reference calls daily Status checker / minimal turnaround time Double check review/proof reading/quick standard keys Custom Screening: Beyond our industry-standard screening services, BI consulting services help you to customize searches to fit the needs of your operation and tenant management processes. Our business is based on partnering with you so that our services are effective, successful and bring you high value. Applicant Support: BI works directly with the applicant throughout the screening process. We answer questions about screening results, recommendations, re-verify information, resolve problems and manage disputes. BI complies with all required adverse action notices and all fair housing and FCRA requirements. Language Translation: BI offers a full-time in-house Spanish language translator and screener and partners with a private language service to communicate with applicants or receive references speaking in any of 150 global languages. Comprehensive Reporting: Since the Complex Evaluation Report we provide is the basis for your decision about a tenant lease or employee hire, we ensure it is comprehensive, complete and accurate. We provide a recommendation for approval, denial and the amount of the security deposit. Areas of failure are detailed such as crime, credit report, negative rental history or inconsistent income history. And we give you the tools to analyze this information for marketing purposes, accounting and customer movement in and out of your facility. Investigative Process: The single best feature of the BI screening process is the ability of each of our screening professionals to personally help and provide immediate, direct support. BI offers a 12-point check of credit, DMV records and triple checks SSN. Our people have an investigator’s mentality and apply it in acquiring additional details that help profile the applicant, such as reverse phone annotation, verification of previous address and name vs. credit vs. file. Proprietary Databases: Any service providing background checks for tenants or new employees is only as good as its databases. BI owns proprietary databases created from previous screenings (1 million plus), OCSI collections data, and access to national contact lists and public records departments. Thus BI can do comprehensive screening searches using any combination of name, address and phone number. In addition, it has access to sex offender national registries, and real-time connection to public and court notices of convictions, evictions and criminal cases. Online Status Reporting: To support Full Screening, BI offers secure online access for inquiry about the status of an application. Daily, weekly and monthly activity reports are available by email as well. Onsite Training: The more knowledgeable you are about property management, fair housing laws and best practices, the better able you are to provide quality services to your tenants. BI offers you the opportunity for additional training with our free onsite training courses in Fair Housing Practices, Credit Search and Authorization, Tenant Screening, Discrimination, Property Billing, Customer Service, Rental Operations and Collections. Property Billing: BI offers accounting technology and financial processes to assist you with property billing that ensures that bills are sent on a regular basis, bills paid and collections begun when rents are left unpaid or the renter has skipped without payment. Past Due Debt or Collections: BI shares its screening database with it’s partner firm, Oregon Credit System’s Inc (OCSI) to search for any previous property debt a rental applicant may have or to collect property debt from a current tenant leaving without paying. OCSI carries out a detailed search by name, date of birth, social security number, current phone number and other contact information to quickly locate the tenant and seek payment. OCSI is FDCPA Certified. Past Due Debt or Collections: BI shares its screening database with it’s partner firm, Oregon Credit System’s Inc (OCSI) to search for any previous property debt a rental applicant may have or to collect property debt from a current tenant leaving without paying. OCSI carries out a detailed search by name, date of birth, social security number, current phone number and other contact information to quickly locate the tenant and seek payment. OCSI is FDCPA Certified.