Your business is unique and faces difficult challenges daily. These challenges require industry-leading solutions from a company that truly wants to understand your needs. That is why Background Investigations (BI) is obsessed with listening and identifying those needs. Our 5-stage ON Target Approach is designed to collaboratively determine if BI’s products and services are a good match for your business. Please read below to discover BI’s ON Target Approach!
BI customers will have access to the following:
  • BI Compliance expert to review current application
  • FCRA compliant consumer and investigative reports
  • State required disclosure and consent forms
  • Pre-Adverse Action Checklist & Sample Letter
  • Sample Notification of Adverse Action
Helpful Links:
Discovery
During this stage, BI clearly identifies your needs and which service can best satisfy those needs.

Proposal Development
Next, our sales team carefully crafts the proposal. In fact, all proposals created by BI representatives are done collaboratively. This assures that a clear understanding of your needs is behind every service recommendation.

Compliance
A key objective at BI is the promotion of responsible use of information. Combine this with our strict compliance investigation and end user compliance certificate and you can see why companies rely on us to minimize liability.

Training & Account Activation
Once you have decided that BI is your company of choice for either Background Screening or Employment Screening contact one of our sales reps (1 800 955 1356) and you will be minutes away to becoming a valued client. Once your account is activated you will go through a one on one training session with a qualified screener to fully equip you with all the information you will need to pull your own reports.

Value Service Management
BI prides itself on its industry leading customer service. Online customers don’t be surprised if a customer service representative anticipates and resolves any problem you may be having before you can even pick up the phone to call us. With our cutting edge features like Live Chat & ClickTrak™ its no surprise BI is leading the way.